Servicing and repair
We service failed equipment in our workshop or on-site. Upgrades, repairs, system builds and configuration are among the services we offer to keep your business running.
In the case of branded equipment, our service activities are backed by manufacturers guarantees. Custom built equipment is also supported.
A variety of after-sales service options are available, including our Reactive (pay as you go) service, and a range of contract options suited to your companies needs.
Our integrated Help-Desk ticketing system ensures that your case is dealt with in a professional and consistent way. We fully understand the need to provide quick and effective resolutions to those potentially costly problems.
Our investment in Remote Access and Remote Servicing technology means that we can often log into your network and solve the problem from our workshop, which ensures that you get an efficient, speedy and cost-effective solution to your problem.
Our service facility covers:
- Repairs
- Upgrades
- Virus Cleaning
- Data Recovery
- Data Backup
- Server/System Imaging (Disaster Recovery)
